Privacy Policy

1. Introduction

The Real System ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products, in compliance with the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados - LGPD).

2. Data Collected

We collect the following personal data from you:

• Name and Contact Information: Full name, email address, and phone number
• Purchase Data: Payment information, order history, and transaction details
• Access Data: Information about how you access and use our products (login times, pages viewed, etc.)
• Technical Data: IP address, browser type, and device information

3. Purposes of Data Collection

We collect and process your personal data for the following purposes:

• Product Delivery: To deliver the purchased course/product and provide access to your account
• Customer Support: To respond to your inquiries and provide technical assistance
• Billing and Payments: To process payments and issue receipts/invoices
• Transactional Communications: To send order confirmations, updates, and support notifications
• Service Improvement: To analyze usage patterns and improve our products and services

4. Legal Basis for Processing

Under the LGPD, we process your personal data based on the following legal grounds:

• Contract Execution (Article 7, V, LGPD): Processing is necessary to fulfill our contractual obligations with you
• Consent: Where applicable, we obtain your explicit consent before processing certain types of data
• Legitimate Interest: We may process data for legitimate business interests, such as fraud prevention

5. Data Sharing

We may share your personal data with the following third parties:

• Payment Processors: To process your payments securely
• Infrastructure Providers: Hosting providers, email services, and cloud storage providers
• Legal Requirements: When required by law or court order

We do not sell your personal data to third parties for marketing purposes.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once you no longer need our services, you may request deletion of your data, subject to legal retention requirements.

7. Your Rights Under LGPD

Under the LGPD, you have the following rights:

• Right to access your personal data
• Right to correct inaccurate data
• Right to delete your data (right to be forgotten)
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

8. Data Protection Officer (DPO)

If you have questions about our privacy practices or wish to exercise your rights under the LGPD, please contact our Data Protection Officer:

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: